[Resolved] Ixigo — my flight tickets

Suman@sharma

Feb 6, 2020

Address: Girls hostal of Midnapur medical college, Midnapur, Paschim Medinipur, West Bengal, 721101

On 29 January 2020, I booked my flight Kolkata to dehli nd I did payment
through phone pay .from billdesk request which I received from ixigo.nd deducted 2948 rupees money from my bank account.but I didn't get any confirmation for my flight ..I have not get my tickets ..nd untill now I didn't get my refund.i do request for it of phone pay support team but I m not satisfied ..so please check it
I want my refund

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Aug 7, 2021

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2020

Ixigo Customer Care's response Hi Suman,

Greetings from ixigo

Please be assured, we are working on your concern and will get back to you by Monday EOD with an update.

Thank you for your patience.

Regards,
Team ixigo

Feb 08, 2020

Updated by Suman@sharma It was happen on 29 January but untill now I have not received my refund

Verified Support

May 08, 2020

Ixigo Customer Care's response Hey Suman,

Greetings from ixigo!

Please reach out to us here if you have any concerns.

NOTE: Starting 25th March 2020, we are available only on Chat & no email queries will be accepted by us. For any booking related query, please visit www.ixigo.com/help or visit the Customer service section on the ixigo app & Chat with us.

Regards,
Team ixigo