[Resolved] Ixigo — my refund not initiated yet.

[Resolved] Ixigo — my refund not initiated yet.

P Pulkitb4444 from New Delhi, Delhi Dec 22, 2018

Respected sir/ma'am, Greeting! I have tried to book one ticket from new delhi to cuttack on 19/12/2018 via ixigo your ixitr booking i'd - (698*339) in bbs rajdhani exp (22823) Timings:- around 4:45pm. The amount has been deducted from my bank account but i have not received any refund yet. At last it shows booking failed. Hence, i therefore request you to please see to it on priority and refund my money as soon as possible. I hope that you work on it. Regards Was this information helpful? No (0) Yes (0)
Jan 22, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Dec 22, 2018 Ixigo Customer Care's response Hi Pulkit, Greetings from ixigo! Please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better. You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app. Looking forward to your reply. For further assistance do write back to us at [protected]@ixigo.com. Regards, Team ixigo.
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