[Resolved] Ixigo — my train cancelled refund is not return in my bank account

THE LARGE DREAM

from Shahkot, Punjab

Jul 12, 2019

Address: HOUSE NO 121 RAIPUR KURD, NEAR OLD AIRPORT CAHNDIGARH, Chandigarh, Chandigarh, 160003

My ticket pnr no. [protected] my problem is that these train is cancelled on that date of travel and after that my refund is not return in my bank .i was contact in bank but in my bank there is no transaction happen in my account i have also bank statement.i want my money immediately in my account, i also register complaint to you in consumer court its complaint no. is 1444359.

thank you
rajender jha

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Aug 15, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2019

Ixigo Customer Care's response Hi,

Greetings from ixigo!

Please note refund against the shared PNR is already been processed at our end. Refund details are sent over e-mail jhasumit***@gmail.com.

Feel free to write in if you need any other assistance!

Regards,
Team ixigo!

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Comments

Rachana M

from Tezpur, Assam

Jul 16, 2019

We booked Indigo flight with PNR no. DD6LSF on date 25 may 2019 via ixigo but same was cancelled on 06 june 2019.
Indigo confirmed that refund amount of flight approx 6900 has been sent to ixigo but same has not been received in my ixigo wallet nor in my account.

May please resolve above issue at earliest.