[Resolved] Ixigo — my train ticket show pending

[Resolved] Ixigo — my train ticket show pending

V Vaidehi Vyas from Mumbai, Maharashtra Apr 7, 2019

I booked 1 ticket from ujjen to bhilwara for 8 april2019 in 19712 bhopal jaipur express, order id (Ixitr[protected]). I booked on 7th april at about1:29 pm, but its been quite a few hours that there has been no status generated and payment has been made successfully. I am not able to book my ticket now as it is an urgent requirement. Please do the needful and refund my amount as soon as possible. +1 photos Was this information helpful? No (0) Yes (0)
May 17, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Apr 08, 2019 Ixigo Customer Care's response Hi Vaidehi, Greetings from ixigo! Please be informed booking against the shared id had failed and refund shall reflect into your bank account within 5 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement. Rest assured! Your money is safe and will surely be refunded to your bank. In case of any further assistance, please write back to us at [protected]@ixigo.com. Regards, Team ixigo.
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