[Resolved] Ixigo — need refund on booking

[Resolved] Ixigo — need refund on booking

P Perfect Talent from Sunam, Punjab Oct 26, 2019

Hi, I have booked 2 tickets from shimla to kalka and i have paid though upi app. I approved payment from from upi account and its been 3 days, there is no response from ixigo and today is train day so i have to buy another ticket for travel. I have used ixigo first time and it was bad experience. Transaction id:[protected] Date :24-oct-19 Time: 11:58 am Email: neerajk. [protected]@gmail.com Regards Neeraj kumar Was this information helpful? No (0) Yes (0)
Dec 19, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Nov 17, 2019 Ixigo Customer Care's response Hi Neeraj, Greetings from ixigo! We are not able to find any details. In case your issue is still not resolved we request you to please share your exact e-mail and contact number with which you were logged in at the time of booking. You can email us the details at [protected]@ixigo.com. Regards, Team ixigo!
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