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Ixigo

[Resolved]  Ixigo — no confirmation received in spite of deduction of money

Address: 21, Kushwah mohalla, 321404

Sir,
I booked a train ticket from anand vihar trm to new alipurduar in train 12506 for 22 feb of manoj. After redirecting to payment page i paid it through phone pay but after payment (Deduction of money) i was not redirect back to ixigo app and not get any confirmation or information about the ticket. Amount has been deducted from my account. I m not getting its detail in txn history of ixigo app and
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Feb 27, 2020
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2020
Ixigo Customer Care's response Dear Brajkishor,

Greetings from ixigo

We are sorry for the inconvenience caused. Please share your registered contact details over [protected]@ixigo.com and we will reach out to you shortly to assist.

We will wait for your response.

Thanks,
Team ixigo
 
1 Comment

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Comments

My money debited this complaint for refund ixigo train through my money debited RS. 1721 ixigo App through phone pe billdesk please help me

Reply
Karthiab's reply, Jan 26, 2020
Please help more than 18 days completed I'm not get refunded please give me

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