[Resolved] Ixigo — no receive my refund

Frankie Jayant

from Phagwara, Punjab

Apr 29, 2019

Address: H no 73 w no 12 near Bangali hospital sardulgarh Mansa Punjab India 151507, Mansa, Punjab, 151507

Actually i booked a train ticket from katpadi to tirupur in coimbatore express today (20.04.2019) but the booking didn't take place successfully only the amount from my account was taken and it showed that the session got expired and i had received a mail about the refund of money.. When will i get my refund money credited and to check that if it was credited.. I want help regarding this refund

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Jun 12, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Apr 29, 2019

Updated by Frankie Jayant Actually i booked a train ticket from Jodhpur to bathinda in janambhomi express today (20.04.2019) but the booking didn't take place successfully only the amount from my account was taken and it showed that the session got expired and i had received a mail about the refund of money.. When will i get my refund money credited and to check that if it was credited.. I want help regarding this refund

Verified Support

May 01, 2019

Ixigo Customer Care's response Dear Frankie,

Greetings from ixigo!

We request you to share the failed booking ID starting with IXITR so that we can assist you. Please email us at [protected]@ixigo.com

Regards
Team ixigo.

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Comments

Maria James

from Anand, Gujarat

May 2, 2019

I have booked my train tickets on 22nd April 2019 and the booking was not confirmed but the money was not refundable so please help me out for my money to be refunded