[Resolved]  Ixigo — not accept ticket

Address: Gorota Hodal palwal, Palwal, Haryana, 12345

Sr mene ixigo se 15 apr ki sam ko 6. 23 pm pr ticket book kr rha tha kisi karanvas peese kt gye lekin ticket nhi ho payi praveen kumar ke name se ticket thi delhi to srinagar 26 apr ke liye mb no. [protected] email [protected]@gmail.com 4126 pese cutt hue sr plzz kya ye pese vapas aa skte hai or aa skte hai to sr pllz mero ko 10 days wait krte krte ho gye lekin a hi tak koi refundable nhi aya or na hi koi msg aya hai
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May 27, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2019
Ixigo Customer Care's response
प्रिय ग्राहक,

Ixigo से संपर्क करने के लिए धन्यवाद!

हम आपकी चिंता को समझते हैं। बुकिंग संसाधित नहीं की जा सकी और विफल रही। रिफंड 25 अप्रैल को संसाधित किया गया था और यह 5-7 कार्य दिवसों के भीतर आपके खाते में दिखाई देगा।

अधिक जानकारी या सहायता के लिए कृपया हमें [protected]@ixigo.com पर लिखें।

यात्रा की शुभकमानाएं
टीम ixigo
 
4 Comments

Comments

I booking my ticket Chennai Egmore(MS) to Bhubaneswar(BBS) PDY BBS EXPRESS on date (03/04/2019 )payment ₹1127.42 is also completed. But ticket booking is failed .My money not refund.Already gone 13 days.
So request you please refund my money as soon as possible..

supervisor's reply, Apr 24, 2019
To the author Jyotiprakash Nayak

The receipt does not show the issuer ID (IXIGO).
You need to claim the amount from the bank, who issued the payment card and performed the fraudlent transaction.
If in 10 days the bank refused to process the refund, you can claim the refund via complaining procedore at the Reserve Bank of India.
If they failed in 10 days, you can submit the calim to the district court only, using the assistance of the lawyer or the legal professional.
Such service will cost you Rs 8"000 or more.

sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd,
UK Company Number 10997305
for request with documents, use electronic address
aryan @ vivaldi.net
[remove spaces in address field]
यह साइट अंग्रेजी भाषा में संचालित है।
This site is operated in the English language.
Booking id no. IXITR[protected]& booking id no. IXITR[protected] from lalgadh jn. To durgapura to train no 22282 date 29 .03 .19 will not complet by yr app service ..till today date not refund in my bank account. So give responce for my complant. Tnx
supervisor's reply, Apr 24, 2019
Nobody has a duty to reply (to refund) to

- anonymous complaint,

- complaint without the correct addresse,

- indeffinite complaint,

- complaint without evidencies (receipt / invoice), upon such evidence is in the possession of the responder.
Sir Mana Ek Ticket Book Ki thi 1May ki .jammu To Bandra : Mushtaq Ahmed But Ticket Fail ho gye mera Money Debit Ho gya :752: Account Se 5 Din Ho gya But Mera paise wapas Ni aaya please Check

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