[Resolved] Ixigo — not my refund money

Ravi Ramchandani

from Mumbai, Maharashtra

May 21, 2019

Address: 800 bhawani peth 1/1 tulsiani estate, Opp Nishat Theater, Pune, Maharashtra, 411002

I have cancelled my trian tickets on 8 may still i have not received my money please do the needful as soon as possible i called up irtic they said contact ixigo its been past so many day still not got my refund please look after my case why its taking so many days they said ur money will come back on 15 of may now today it being 22 of may still not received

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Jun 21, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

May 21, 2019

Updated by Ravi Ramchandani They not up to thier promise

Verified Support

May 21, 2019

Ixigo Customer Care's response Dear Ravi,

Greetings from ixigo!

We regret for the inconvenience caused. Please share the PNR or the trip ID at [protected]@ixigo.com and we will assist you as soon as possible.

For any further assistance, please write to us at [protected]@ixigo.com

Regards
Team ixigo.

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Comments

Bakra bhai

from Mumbai, Maharashtra

May 21, 2019

My e ticket was not confirm...
PNR-[protected]

प

प्रविण गायकवाड

from Mumbai, Maharashtra

May 21, 2019

I booked my ticket from mumbai to Tirupati.. my first transaction got cancelled due to some reason and the amount is debited from my account .. amounting rs 4380... after 5 working days it’s still happened ... please take action as soon as possible ...