[Resolved]  Ixigo — not received refund yet in 14 days after many complaints.

Address: At Po Bhahagabandh Krishna puri colony ps- Putki Dhanbad Jharkhand, Dhanbad, Jharkhand, 828111

Dear sir/mam
I had done a booking from ixigo on dated 8/8/19 for a novotel hotel kolkata. But i cancel it as ixigo cancel my flight to kolkata.
A refund was initiated on dated 9/8/19 and it has been credited to ixigo account with txn ref no.[protected] by clertrip but not credited to my account.
So its a humble request from my side to credit it today to my original mode of payment.
I am calling to you continuously but not getting any response. Cleartrip has refunded that amount on 9th of august but you have not refunded it till now. Don’t do such actions so that you loose customers. I am your customer for a long time but not getting proper services.
I have attached my hotel voucher pleased check and refund it. I want refund today.

Thanks
Avinash kumar
[protected]
Kumaravinash. [protected]@gmail.com

Cleartrip id is :[protected]
Refund amount-17225
Refund initiated on 9/8/2109.
Merchant txn reference no. From cleartrip to ixigo[protected]