[Resolved]  Ixigo — not refund my amount

Actually i booked a train ticket from tirupur to chennai central in cbe mas express today (21.04.2019) and (22.04.2019) but the booking didn't take place successfully only the amount from my account was taken and it showed that the session got expired and i had received a mail about the refund of money.. When will i get my refund money credited and to check that if it was credited.. I want help regarding this refund...
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Apr 29, 2019
Complaint marked as Resolved 
How will u get my refund amount.
Ixigo customer support has been notified about the posted complaint.
Verified Support
May 01, 2019
Ixigo Customer Care's response
Dear Karthika,

Greetings from ixigo!

We request you to share the failed booking ID starting with IXITR so that we can assist you. Please email us at [protected]@ixigo.com

Regards
Team ixigo.
 
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