[Resolved] Ixigo — not refund the money

[Resolved] Ixigo — not refund the money

T Tinkle Bezbaruah from Delhi, Delhi Jan 26, 2019

Hi team I was trying to book a train ticket on 17th january 2019 through ixigo app but ticket not booked and amount (Rs.1, 063.55) is debited from my account. Still amount not refunded in my account, kindly see the transaction id and account details which is given below: Payment id: 1j2xbo80wynqcz19w4 Trip id: ixitr[protected] Account number-[protected] Account holder's name - tinkle bezbaruah Ifsc code-yes0000016 Please do the needful Was this information helpful? No (0) Yes (0)
Feb 26, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jan 26, 2019 Ixigo Customer Care's response Hi Tinkle, Greetings from ixigo! Please note refund has already been processed from our end and we have sent all the refund details to your mail id: [protected]@gmail.com. For any other assistance please write to us at [protected]@ixigo.com. Regards, Team ixigo.
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Mohammad Abdul Raouf

from Visakhapatnam, Andhra Pradesh

Jan 30, 2019

I was booking my ticket through ixigo app
I have completed transaction to TRAVENUES TECHONOLOGY PVT LTD
But my booking was incomplete my money has gone through sbi bank
But no booking of ticket..
TRANSACTION NUM IGAFFRKFL4.
AMOUNT 1111.58/-