[Resolved] Ixigo — payment failure

[Resolved] Ixigo — payment failure

V vinuta korishettar from Mumbai, Maharashtra May 25, 2019

Hi, I have booked railway tickets from hubli to bangalore on 25th may 2019. Payment was failed and 913rs got deducted from my bank account. There is no record about the ticket in the application nor i got sms/email from ixigo about payment failure. How will i get the amount back and to whom i must contact. And there is no customer number available. Please help me in reverting back my amount. Was this information helpful? No (0) Yes (0)
Jun 27, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support May 26, 2019 Ixigo Customer Care's response Dear Vinuta, Greetings from ixigo. We apologize for the inconvenience caused. We are not able to find the booking with the given information. Please share the details in brief at [protected]@ixigo.com and we will be glad to assist you. Regards Team ixigo.
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Sonu Kumard

from Mumbai, Maharashtra

May 27, 2019

On 21 may, i am booked train ticket first time through ixigo but unfortunately when i am booking train ticket throug ixigo my connection time out.I am requesting to you please refund my money of cancel ticket to my bank account.

hani narkuti

from Tanuku, Andhra Pradesh

May 27, 2019

I didn't get my refund money since 1 month
And you are not clearing this issue I enquired in my bank too they too saying it was not there responsibility