[Resolved] Ixigo — payment gateway issue

[Resolved] Ixigo — payment gateway issue

A Angela elsa Mar 9, 2020

I have booked a ticket from ksr bengaluru to kottayam for the 17th of march. I made the payment via phonepe and money got deducted from my account but the ticket is not booked. I want a refund. The booking was made on march 9th. Name : angela elsa sony Date: march 9 Payment amount : 418.19 Transaction id : axissdkv3710d35938c4046f1ba28bc7a08 Payment gateway : phonepe +0 photos Was this information helpful? No (0) Yes (0)
Apr 19, 2020 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Mar 14, 2020 Ixigo Customer Care's response Dear Customer, Greetings from ixigo! We could not trace your details. We would request you to share the registered contact details at [protected]@ixigo.com. Thanks Team ixigo.
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Pradeep ji

Mar 10, 2020

Sir I have book a ticket from ixigo aap from jhansi to unnao but I can not get my ticket and my money will be deducted from my account. Please help me for returning my money.
Please find the attachment.

Pradeep ji's reply, Mar 7, 2020

And I have not get any kind of pnr number

Sunchit Sharma

Mar 10, 2020

From my id : [protected]@gmail.com via ixigo i booked Bangalore to Dehradun and return tickets for which i paid 9955 which got deducted from my bank but ixigo did not show any tickets booked.