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I booked 3 flight tickets today from your app (ixigo app), money got deducted but after payment neither message nor any mail received so far.
Kindly reply me immediately because my flight is Today 00:50 AM (22/02/2020) from Mumbai to Lucknow. I am attaching screenshot of email which I received.
Please...
Kindly reply me immediately because my flight is Today 00:50 AM (22/02/2020) from Mumbai to Lucknow. I am attaching screenshot of email which I received.
Please...
Ixigo Customer Care's response, Mar 14, 2020
Verified Support
Dear Customer,
Greetings from ixigo!
We are sorry for the trouble caused. We are not able to find any details. Request you to please share your exact e-mail and contact number with which you were logged in at the time of booking.
You can email us the details at feedback@ixigo.com.
Looking forward to your response.
Regards,
Team ixigo
Greetings from ixigo!
We are sorry for the trouble caused. We are not able to find any details. Request you to please share your exact e-mail and contact number with which you were logged in at the time of booking.
You can email us the details at feedback@ixigo.com.
Looking forward to your response.
Regards,
Team ixigo
My flight was cancelled by the airlines itself (Emirates). I have booked tickets using ixigo website. I'm asking for refund, I have contacted through customer care number in Ixigo, they have cancelled my ticket and gave an email address( [protected]@ixigo.com) and asked me to send the mail sent by airlines cancelling the flight. But, gmail is showing this address doesn't exist. I have forwarded this mail to [protected]@ixigo.com, which is showing that it is not in use. Please help me.
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+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
But ticket is not provide him and payment has deducted in my account Rs. 3357
Please help me
Greetings from ixigo!
We are sorry for the trouble caused. We are not able to find any details. Request you to please share your exact e-mail and contact number with which you were logged in at the time of booking.
You can email us the details at feedback@ixigo.com.
Looking forward to your response.
Regards,
Team ixigo