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[Resolved]  Ixigo — payment successful but not booked tickets

Please help me to my money refunded my money deducted but ticket not booked so money refunded please help me i would like please return my money quickly please help me with my query and reply this my question and satisfied your service i am happy your service but sometimes your service is very slowly so that i am happy but my money is quickly send my account good by and happy
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Mar 31, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Feb 27, 2019
Updated by budwa No update
Verified Support
Feb 27, 2019
Ixigo Customer Care's response Hi,

Thanks for writing in. We couldn't find your details. Could you please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better.

You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app.

Looking forward to your reply.

For further assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
 
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