[Resolved] Ixigo — payment successfully but train booking failed

Rahul upadhay

Mar 9, 2019

Address: Hyderabad, Telangana, 500006

I have booked reservation from madurai express that is chandigarh to warangal on 2 march 2019 but payment is successfully cut from my sbi account and trains reservation failed, pls refunds my money as soon as possible and contact me, 6 to 7 working days also end, pls contact me and refunds my amount in my sbi account
My email id is :
[protected]@gmail

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Apr 10, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Mar 09, 2019

Updated by Rahul upadhay As soon as possible refund my money,

Verified Support

Mar 10, 2019

Ixigo Customer Care's response Hi Kanchan,

Greetings from ixigo!

Please note we have already processed the refund against the shared id to your source account and have sent you all the details over e-mail kanc*****[protected]@gmail.com. Please check your mailbox once.

For any other assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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Comments

Joseph@72

from Bengaluru, Karnataka

Mar 14, 2019

Booking pending and status not updated booking done on 07.03.2019 @ 10.23 pm
order id ixitr[protected]
PLS CANCEL THE SAME AS I AM NOT HAPPY WITH THE APPS PPROCESS AND THE TIME TAKEN AND FOLLOW UP ON THIS ITIS REALLY IRRITATING AND FEARFUL OF TIME AND MONEY WASTAGE.