[Resolved] Ixigo — please give my refund.

game searcher

from Mumbai, Maharashtra

May 27, 2019

Address: V.T.C complex Flat no.712/A ,tiranga sq.Behind the sangam cinema ,Nandanwan Nagpur, Nagpur, Maharashtra, 440009

I have booked train ticket in ixigo app for me and my parent from nagpur to hyderabad. And the return train is hyderabad to nagpur. Due personal reasons i cancelled the ticket 1days earlier to train departure date but i not got my refund.. Please refund my money as soon as.

Ticket cancelled date - 19/05/2019
Train cancellation name - 1. Ngp-hyb, dakshin express
Order id-ixitr[protected]

2. Hyb-ngp, nizamuddin express
Order id-ixitr[protected]

Person name-1. Snehal shahane age -38.
2. Prathamesh age-16

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Jul 3, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

May 30, 2019

Ixigo Customer Care's response Dear Snehal,

Greetings from ixigo!

The refund has already been processed. The details of the refund has been sent to your email ID at pr******[protected]@gmail.com. For more information or inquiry, please write to us at [protected]@ixigo.com

Regards
Team ixigo