[Resolved] Ixigo — please refund my money

shudhodhan

Mar 24, 2019

Address: Parbhani Maharashtra, 431401

Sir i booked the train tickets nandigram exp thane to parbhani by ixigo app irctc book date is[protected] reservaton of date[protected]. And debited the rs 920 rs. My account and debited message has received from sbi bank this ammount debited by le travenues technology pvt ltd. But ticket has not booking not came the tickte booked message. Then pliz give mi refund my ammount. Pliz sir

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Apr 25, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

Ixigo Customer Care's response Hi Shudhodhan,

Greetings from ixigo!

Please be informed refund of Rs 920.03 against the failed transaction has already been initiated to your source UPI account.

Hence, request you to please check the statement once.

In case of any further assistance, please write back to us at [protected]@ixigo.com

Regards,
Team ixigo.

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Comments

Miten Garg

from Delhi, Delhi

Mar 27, 2019

I think this site is unreliable money is debited in our account several times but ticket is not booked
If ticket not booked money will be back on same time
I think they used our money 5 days
We have to complaint economic offence wing also