[Resolved] Ixigo — railway bookings

darshan mayekar

from Mumbai, Maharashtra

Oct 27, 2018

Address: Mumbai City, Maharashtra, 400009

I paid for my tickets from mumbai to ratnagiri for train number 11085 my payment was successful but then it showed that my request is pending... And that. I should wait for 40 mins... But after that still it is pending... My payment is done but no tickets... Plzz help asap.. It also says i should not re-book in case of double reservation may happen
...

Was this information helpful?

No (0)

Yes (0)

Nov 29, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2018

Ixigo Customer Care's response Hi Darshan,

Greetings from ixigo!

Thanks for writing in. Could you please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better.

You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app.

Looking forward to your reply.

For further assistance you can write to us at [protected]@ixigo.com.

Regards,
Team ixigo.