[Resolved] Ixigo — refund amount is not received

[Resolved] Ixigo — refund amount is not received

A Arun kumar. Mps from Chennai, Tamil Nadu Jan 9, 2019

Ixitr[protected]... Pls check the refund status and kindly speed up the process.. How to contact your customer service center.. Pls add the calling option... I book and cancel the train ticket on 5 december 2018. But refund amount is not credited on my account... Pls speedup the payment refund process... Send any update news and refund status... How many days long to get refund pls take action. Was this information helpful? No (0) Yes (0)
Feb 10, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jan 10, 2019 Ixigo Customer Care's response Hi Arun, Greetings from ixigo! Please be informed booking against the shared id had failed and refund shall reflect into your bank account within 5-7 working days as per bank refund policies. You would get this amount from "Le Travenues Technology /ixigo" in your payment statement. Rest assured! Your money is safe and will surely be refunded to your bank. In case of any further assistance please write back to us at [protected]@ixigo.com. Regards, Team ixigo.
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