[Resolved] Ixigo — refund because ticket not booked

Dratul Swavlambi

from Noida, Uttar Pradesh

Oct 14, 2019

Address: 21/71 vivek nagar, in front of janki agency, Panchsheel, deoklai new basti, post- pure narsingh, West Tripura, Tripura, 230001

Date[protected]
Upi id- [protected]@oksbi
Money transacted- 1065/- INR
IRCTC user id- swavlambi
Upi transaction id[protected]

I was booking my ticket, money deducted from my account but, but ticket not booked, It's three days are passed but money is not refunded in my bank account.
Why is this delay.
Please refund my money in my account.
Thank you

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Nov 17, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2019

Ixigo Customer Care's response Hi,

Greetings from ixigo!

We apologise for the inconvenience caused. Please share the email ID or mobile number used while booking.

You can also write to us at [protected]@ixigo.com

Looking forward to your response.

Regards,
Team ixigo!

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Comments

Siddhant Singh Jadaun

from Jaipur, Rajasthan

Oct 16, 2019

I booked a train ticket on 03 oct with Ixigo trains app of 1850 Rs. Neither I got the ticket nor the refund even though It has already been 13 days. I paid with google pay I talked to Google pay Customer Care they told me that the money is with Ixigo trains app. Please escalate the payment to me.

ayushi2009

from Pune, Maharashtra

Oct 16, 2019

Twice money has been debited from my upi at [protected]@axisbank but not yet received refund. It is more than a day .

Amt: 1885.40
1885.40=3770.8

I need the amt to be credited as it has the payment failuer & as per upi process the amount is reflected back within min.