[Resolved] Ixigo — refund for irctc cancelled train ticket

[Resolved] Ixigo — refund for irctc cancelled train ticket

H Harshith reddy 1996 Apr 22, 2020

My train ticket was booked on 16 th april Train no:12628 karnataka express and Pnr:[protected], Ticket fair was 3285 Refund amount 3250 as the mentioned in the message. But my train got cancelled because of covid-19 lockdown issue, i got text message as my ticket was cancelled but my refund is not yet received and it's pending please see to it i will get my money back to my account. Was this information helpful? No (0) Yes (0)
May 26, 2020 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Apr 23, 2020 Ixigo Customer Care's response Dear Customer, Greetings from ixigo! We wish to inform you that amid Coronavirus concerns, all trains till 3rd May 2020 have been canceled by Indian Railways. The refund for all existing bookings will be auto-initiated, 3 days after the nationwide lockdown ends. For any other assistance let us know. Regards, Team ixigo
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