[Resolved]  Ixigo — refund is not processed

Address: Chennai, Tamil Nadu

I have booked my ticket to coimbatore from chennai on date of 4/2/2019 and amount of 330 was debited from my account. But later the ticket booking was spending was cancelled. It later stated that refund will be provided within 5 days of booking but i have not received any refund or further notification from the ixigo customer care. So kindly look into my refund processas soon as possible.
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Feb 28, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2019
Ixigo Customer Care's response
Hi Arun,

Greetings from ixigo!

Please note refund against the shared id is already been processed from our end. We have sent you the refund details to [protected]@gmail.com. Please check your mail inbox.

For any other assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
 
4 Comments

Comments

Since i have not put password, it is still showing pending.will it will be refunded or not?

My train ticket booking is failed but my refund is still not initiated in my account
Afzal iqubal's reply, Jan 24, 2019
Payment was siccesful but train ticket not booked where is my money
My pnr no is [protected] has cancelled but amount not credit in my account
Plz refund my money because ticket is not book but money is dedicated my bank account plz refund my money

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