[Resolved] Ixigo — refund money train ticket

ucy

from Chennai, Tamil Nadu

Oct 6, 2018

Website: www.ixigo.com

Mera naam Anuj Raj hai main 28 tarikh koticket booking kiya tha pesa detection Ho Gaya aur booking failed Ho Gaya Paisa refund time 5 days tha aur aaj 9 days Ho Gaya abhi tak Paisa nahi mila aur nahi koi reply maila Jo rules aap logo ne bataya tha usko follow karna chahiye na mujhe lagta hai ye log fraud Nahi To achha on this a paisa refund kar date

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Nov 11, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Oct 06, 2018

Updated by ucy My name is Anuj Raj my mobile number [protected]

Verified Support

Oct 07, 2018

Ixigo Customer Care's response नमस्ते,

असुविधा के लिए खेद है I हम आपको बताना चाहते हैं कि आपकी धनराशि हमारी तरफ से भेजा जा चुकी हैं जिसका ARN:[protected] नंबर ये हैं I कृपया कर अपने बैंक के साथ संपर्क करें या अपने बैंक स्टेटमेंट की जांच करें क्योंकि रिफंड प्रोसेस करने के बाद कुछ बैंक एसएमएस नहीं भेजा करते हैं।

हम रिफंड डिटेल्स की फाइल ईमेल से भेज रहे हैं I कृपया अपने बैंक को ये फाइल दिखाएँ I ये फाइल रिफंड का योग्य सबूत है I इस से आगे हमारी तरफ से कुछ भी पेंडिंग नहीं है I अगर रिफंड में देरी हो रही है तो कृपया बैंक से संपर्क करें और शिकायत दर्ज करें I

यदि आपको किसी अन्य सहायता की आवश्यकता है, तो कृपया कर हमें बताएं I

Team ixigo

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Comments

alok365

from Kanpur, Uttar Pradesh

Oct 10, 2018

I have booked train tickets on 18 september through ixigo application on my smart phone but the booking was failed due to some reason.
it is been about 21 days but the refund is not been received in my bank account till now.
please look forward to this issue and make my refund credited into my bank account.

alok365

from Kanpur, Uttar Pradesh

Oct 10, 2018

I have booked train tickets on 18 sept. 2018 but my booking was failed some how and the refund amount is not been received into my bank account till now.
Please make my refund been credited into my bank account as soon as possible.

Dhilip 1557

from Udagamandalam, Tamil Nadu

Oct 11, 2018

I have booked a train ticket through ixigo app initially they said no service charge for booking tickets so i booked the tickets from salem to chennai and back later a month they have debited 11 rs for each transaction totally 22 rs from my account this is cheating