[Resolved] Ixigo — refund my amount urgently

Craftacious Inc.

from Mumbai, Maharashtra

Mar 6, 2019

Address: FL-402, PL-49, Sector -05, Ulwe , Navi Mumbai, Mumbai City, Maharashtra, 410206

I am booking a train ticket on 2 march 2019 panvel to ratnagiri of ixigo app. My order id. [ ixitr[protected] ] and my payment id. Is [ 1zit849buic3ks1fa9 ]. My amouny is 347.21/- refund of my bank a/c but i can't receive this amount from your side.
Please give me this amount urgently in my bank a/c. Please refund amount urgently as soon as possible. Your side not receive this amount you ask 5days to receive this amount but i can't receive this amount...

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Apr 9, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2019

Ixigo Customer Care's response Hi,

Greetings from ixigo!

Please note refund against the shared id is already been processed at our end. We have sent all the refund details to your e-mail: prat***[protected]@gmail.com. Please check your inbox and the bank statement.

In case of any other assistance, please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.