[Resolved] Ixigo — refund not credited for cancelled ticket after 18 days.

[Resolved] Ixigo — refund not credited for cancelled ticket after 18 days.

P princi singh from Pune, Maharashtra May 3, 2019

I have not received my refund for ticket cancellation from the last 18days. After dropping emails also they are no sign of progress. There is no option of contacting you people via phone and emails and always getting an automated reply. This is a very bad experience with ixigo Please resolve this on high priority. Order id ixitr[protected] Order id ixitr[protected] +2 photos Was this information helpful? No (0) Yes (0)
Jun 4, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support May 04, 2019 Ixigo Customer Care's response Dear Princi, Greetings from ixigo! We understand your concern. We regret that our automatic refund process did not worked here due to technical issue due to which refund was failed on the payment gateway. We have initiated the refund again. You should be able to see it in your bank account on or before 5-7 working days. For any inquiry or concern, you can write to us at [protected]@ixigo.com and we will reply within 24 hours. Regards Team ixigo.
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