[Resolved]  Ixigo — refund not received yet

When i tried to book a ticket from guwahati to madras in flight with booking id[protected] on 13 march 2019 using my debit card from the bank assam cooperative apex bank limited nahar autiya branch with reference id[protected] the amount of rupees 10578 is deducted from my account but there is no confirmation of the tickets. When i contact customer care service the said the money will be refunded within 3-4 days but till date they have not made my refund. Kindly ensure my refund as soon as possible.
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Apr 21, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2019
Ixigo Customer Care's response
Dear Trishnangini,

Greetings from ixigo!

Please note refund against the shared id is already under process and will reflect into your account within the stipulated time.

For any other assistance do write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
 
1 Comment

Comments

Please refund my money back as soon as possible. The 5 days is already over .. and it is going to be almost 9days yet didn't get back the money. Please do the needful and give my money back . Rs 730.66/- is to be refunded back.

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