[Resolved] Ixigo — refund of cancelled e ticket

Pappu Singh Rajpurohit

from Jaipur, Rajasthan

Dec 26, 2018

Address: 341022

I booked one e waiting ticket from ixigo sites but my tickets are not confirmed at last moment and e my e ticket are cancelled by automatically by ixigo and but refund is not credited in mytransactions » [protected]. Pdf accountrequest id payu id bank ref no. Action amount status requested time success time bank arn
[protected] [protected] p1812042225595470732476 capture  494.00 success[protected]:26:[protected]:26:51 na
[protected] [protected] na refund  425.00 success[protected]:43:[protected]:04:21 na

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Jan 28, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2018

Ixigo Customer Care's response Hi Pappu Singh,

Greetings from ixigo!

Please be informed ARN number provided are sufficient proof of the refund processed from our end. Beyond this, there is no other formality remaining from our side. Request you to please check your bank statement throughly and get in touch with the customer support of the bank concern in case it is not visible in your statemennt.

In case of any other assistance please write to us at [protected]@ixigo.com.

We appreciate your patience and co-operation.

Regards,
Team ixigo.