[Resolved] Ixigo — refund of money and fake booking

[Resolved] Ixigo — refund of money and fake booking

G Gäūrāv Pãtęł Jan 9, 2020

I've booked tickets and the amount(749.00) has been deducted from my bank account and been paid to le travenues and technology Pvt ltd. As per rules i have not received tickets via WhatsApp or via Gmail. I kindly request you to refund the money. Its very very urgent as i have to attend my grandmother's funeral function. Hoping for a positive response. +0 photos Was this information helpful? No (0) Yes (0)
Feb 10, 2020 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jan 10, 2020 Ixigo Customer Care's response Dear Customer, Greetings from ixigo! We could not locate any details. We would request you to write to us at [protected]@ixigo.com, we will check and assist. Appreciate your understanding. Thanks Team ixigo.
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Comments

Ramakrishnan Gururajan

from Chennai, Tamil Nadu

Jan 10, 2020

Hi, my friend requested a help to book a train ticket via Gpay on 12th Dec, however transaction was timed out but payment was deducted. It's been 4 days I haven't received the refund.

Booking Id: IXITR[protected]
Train Name: Pothigai Exp
Date of Journey:[protected]