[Resolved] Ixigo — refund of train booking not come

Sarveshchourange

from Aurangabad, Maharashtra

Apr 5, 2019

Website: Its train booking website

My train was cancelled of 15 march pnr number =[protected] ive got email of you will get refund soon but till refund not come plzz rfund tge amount of 850 it was 2 ticket from jalgaon to khammam. I talk with your helpline they say it will c9me soon but it not come. Ihave done payment through card plzz refund it to my account.
Pnr number of ticket=[protected]

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May 7, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2019

Ixigo Customer Care's response Hi Sarvesh,

Greetings from ixigo!

Please note we have already processed the refund amount against the shared PNR to your source account and sent all the details over e-mail as well.

Please check your inbox once.

For any other assistance, please do write to us at [protected]@ixigo.com.

Regards,
Team ixigo.