Submit a Complaint
Railways
Ixigo

[Resolved]  Ixigo — refunding of amount

Address: GH5 sector 1,Manesar, Gurgaon, Haryana, 122051

Hi,
I did not receive my refund amount for my two cancel tickets. Tickets number are :

1. Ixitr[protected]
2. Ixitr[protected]
In app it is showing that refund us initated on the same day as it is cancelled i. E 11 aug, 2019.
Please refund my amount as soon as possible beacuse you are assuring us to provide refund amount in 5 working days and now it has been more than that working days. Please provide my refund amount.
Was this information helpful?
No (0)
Yes (0)
Sep 26, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2019
Ixigo Customer Care's response Hi Rohini,

Greetings from ixigo!

Please check your bank statement once as the refund has already been processed to your account.

For any other assistance do let us know.

Regards,
Team ixigo!
 
2 Comments

Related Ixigo reviews

[Resolved]Ixigo - Free cancellation charges wrongly treated[Resolved]Ixigo - Free cancellation charges[Resolved]Ixigo - Payment deducted but ticket didn't booked[Resolved]Ixigo - Payment complete but Booking failed.[Resolved]Ixigo - Refund not credited to the source account
View all 2414 Ixigo Reviews

Comments

I booked ticket and paid from my MobiKwik wallet and payment completed but I couldn't get my ticket and it is showing booking pending and there is no way i can proceed on the booking.
This is wrong as i have to go urgent please look into it
Trip Id - IXITR[protected]

Reply
Please find the attachment of amount deducted upi id screen shot Kindly refund amount.

Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    2414
    Pending
    356
    Resolved
    1518
    View all 2414 Ixigo reviews & complaints
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
      Complete registration     Skip this step and finish later  

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or
      Register  

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.
      OK  

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
      Login   Forgot your password?
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR