[Resolved] Ixigo — Regarding ticket booking of goair flight

Avi0909

from Delhi, Delhi

Jul 10, 2020

Address: House No.503,Gali No.2,Mamura,Sector-66,Noida(U.P)

Sir, earlier i messessed but no response from your side for my refund balance of rupee 3618 which has been deducted on 29/06/2020 at 9:21am during air ticket booking. Actually, i tried to book my ticket through ixigo with paytm upi transation but the amount has deducted and showing on ixigo app that no any ticket has been booked but amount has been deducted this is second time i text you but there is no response from your side. Sir, tell me one thing either you can do something or i will move to consumer court... Respond me and return my money as soon as possible from your side there is no any helpline no to connect with customer care person where i go and whom i will tell my problem. Sir, please try to understand my problem and resolve it and return my 3618rupee because it's too long to respond from your side more than 10days... Please reply

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Jun 1, 2022

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2020

Ixigo Customer Care's response Dear Customer,

Greetings from ixigo!

We are not able to retrieve any details against the shared screenshot. We would request you to please share the booking details like mail id and phone number over our chat support "Tara" so that we can assist you better.

Regards,
Team ixigo

Jul 19, 2020

Updated by Avi0909 I booked through my [protected] phone no and [protected]@gmail.com email id with same paytm number

Jul 21, 2020

Updated by Avi0909 Sir, please do the needfull otherwise i will move to consumer court because it has been already 21 days has been passed but no any response from your side

Verified Support

Apr 27, 2022

Ixigo Customer Care's response We trust this was resolved, for any assistance please reach out to us via www.ixigo.com/help