[Resolved] Ixigo — sir my refund is not credit

Shishpal fanan

from Abhaneri, Rajasthan

Apr 10, 2019

Address: Vill post kachhawa tech-laxmangarh dist sikar, Sikar, Rajasthan

Sir please insoure my amount is not credit in my account my account no is [protected]
Ac name shishpal fanan
— forwarded —
Sender: payment-report < [protected]@payu.in>
Date: mar 23, 2019 11:10
Subject: your refund at www.ixigo.com is being processed (Transactionid: ixi-444ici57iozsw5pew7-1)
Recipient: shishpalfanan914 < [protected]@gmail.com>
your refund request for following transaction is being processed
and the money should reflect in your account within 5-7 business days.

transaction id: ixi-444ici57iozsw5pew7-1
refund amount 1655.71
merchant: www.ixigo.com

please quote your reference id: [protected] for any future communication.

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May 18, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2019

Ixigo Customer Care's response Hi Shishpal,

Greetings from ixigo!

Please note refund against the said transaction is already been processed to your source account. We have sent you all the refund details over e-mail shi****[protected]@gmail.com.

Please check your inbox and bank statement once.

For any other assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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Comments

Dorthy Mary

from Bengaluru, Karnataka

Apr 10, 2019

This is Mary, I was booked Tuticorin train from KSR Bangalore city to Madhurai Jun on 4 th April 2019, 6 seats I had booked but It was failed, after that automatically my money was deducted from my account, but ticket not booked, so refund my money to my account, I already booked ticket from other side, so pls sent it as soonly.

Thank u

Jyotiprakash nayak@

from Mumbai, Maharashtra

Apr 15, 2019

I booking my ticket Chennai Egmore(MS) to Bhubaneswar(BBS) PDY BBS EXPRESS on date (03/04/2019 )payment ₹1127.42 is also completed. But ticket booking is failed .My money not refund.
Already going 09 days..
So request you please refund my money as soon as possible..

Mel Leo

from Mumbai, Maharashtra

Apr 16, 2019

I was trying to do reservation through this ixigo apps, but i can't and still my money is deducted. I kindly request you to refund my money back.

Mel Leo

supervisor's reply, Apr 24, 2019

The above all anonymous complaints, lacking the evidences (receipt / invoice),
will be replied by noone.