Ixigo — status showing pending of train ticket booking

Address: DDA Colony West Gorakh Park, C-60, New Delhi, Delhi, 110032

I have booked 1 ticket from ahmedabad to new delhi train no 12957 for march 6 2019 3a class but amount debited from my account and ticket not booked and the status showing is pending kindly refund my amount.
Abhishek goel
Passenger name. Shri chand goel
My email i'd [protected]@gmail.com
Order id. IXITR[protected]
Payment id. 223N5IVGCZA7T2GYML
Kindly solve as early as possible...