[Resolved] Ixigo — the amount deducted but booking is not done

Karneetsingh

from Noida, Uttar Pradesh

Mar 16, 2019

Address: New Delhi, Delhi, 110018

Hey this to inform u dat jst few minutes before i booked ticket through the ixigo wid the details name - karneet singh.. And email - [protected]@gmail.com... The amount was deducted but the booking is not done... Kindly help me out asap to refund my money.. Am attaching the screenshot of amount deducted nd mail dat i received frm ixigo...
Kindly contact me on [protected] asap

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Apr 17, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2019

Ixigo Customer Care's response Hi Karneet,

Greetings from ixigo!

Thank you for writing in. Please be informed booking against the shared id had failed and refund shall reflect into your bank account within 5-6 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement.

Rest assured! Your money is safe and will surely be refunded to your bank.

In case of any further assistance, please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.