[Resolved] Ixigo — ticket booking not refund my money

Praveen S. Gaur

Jan 25, 2020

Address: Badahara Naga,mujhadiha Bazar kushinagar, Kushinagar, Uttar Pradesh, 274149

Sir / madame
Mai mera ticket booking kiya tha gorakhapur se hisar tak ka booking hone ke bad kisi karad ticket cancel karna pada but uska refund abhi tak nahi mila mujhe maine mera transection diabet card se kiya tha mera trip id ixitr[protected] or aapke officers ke tarf se jo details mila hai o ye hai

Epg txn id
[protected]
Authorization id
Na
Txn id
Ixi-b8d10xonhdue7jyhl9-1
Txn uuid
Eul9vtygol6kmeva4ff
Unique request id
2afbpopyg0ynwq89ci
Sent to gateway
True
Reference id
[protected]
Initiated by
Api
Rrn :

[protected]
Please sir / madame mera problem solve kariye amount 425 hai

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Feb 29, 2020

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jan 26, 2020

Ixigo Customer Care's response प्रिय ग्राहक,

आपको अब तक अपने बैंक खाते में धनवापसी प्राप्त होनी चाहिए। यदि आपको यह अभी तक प्राप्त नहीं हुआ है, तो मैं आपसे निवेदन करता हूं कि कृपया धन की पुनः प्राप्ति के लिए अपनी बैंक ग्राहक सेवा के साथ शिकायत करें क्योंकि धनवापसी की शुरुआत हमारे अंत से हुई थी।RRN:[protected]

धन्यवाद
टीम ixigo

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Comments

Dattu Patil

Jan 28, 2020

My booking is fail but rs 4464 deduct my credit card transaction id [protected] pls refund my amount my credit card

Parv Nigam

Jan 28, 2020

I did a reservation paid an amount 456 through phonepe my amount got deducted but I haven't received any confirmation text. Reached out to phonepe support they asked to reach out to merchant as they haven't received any confirmation from ixigo. Please look into this on priority.