[Resolved] Ixigo — ticket failed money is debit my account

Mohit S Baghel

from Noida, Uttar Pradesh

May 21, 2019

Address: New Delhi, Delhi, 110092

I have book ticket agra to ahamdabad order id is ixitr[protected] payment is failed but amont is debit my account payment thourgh phone pay transation id is phone pay (P 1905211000212736285437 is sucessful
Ixigo payment id (305aout15bqujpp5ha total ammount 1386.47 time is (09.57)
Date 21/05/2019
Name mohit
Pls slove my problam fast i m waiting to my money...

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Jun 22, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

May 21, 2019

Updated by Mohit S Baghel my email id is [protected]@gmail.com

Verified Support

May 21, 2019

Ixigo Customer Care's response Dear Mohit,

Greetings from ixigo!

We apologize for the inconvenience caused. The refund details has been sent to your email ID at s****[protected]@gmail.com.

For further assistance or information, you can write to us at [protected]@ixigo.com

Regards
Team ixigo.

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Comments

Jaggyloves

from Delhi, Delhi

May 21, 2019

My PNR [protected]. Train no.16795 from TBM to CUPJ. The total cost of ticket is Rs.198. I cancelled it since it was in waiting list even after the chart is prepared. Ixigo is refunding only Rs.55. Kindly explain. Usually in Irctc I get full refund for this case.