[Resolved]  Ixigo — ticket id:-4765273

Upto now i did not receive my amount for cancellation of train ticket. I booked train ticket on 9th august 2019. It is almost 7 days, when i will receive amount. Customer care number is continuously busy. I almost waited for 1 week there is no response from your side. Please let me know when i will get money back. I already wrote a mail to irctc, they said that they sent money. How much time it will still take to refund my money. Please send my money soon
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Sep 22, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2019
Ixigo Customer Care's response
Hi Anusha,

Greetings from ixigo!

Thanks for writing in. We couldn't find your details. Could you please share the ixigo Booking/trip ID starting from "IXITR" or the PNR so that we can check and assist you better. You can share the details at [protected]@ixigo.com.

Looking forward to your reply.

Regards,
Team ixigo!
 
2 Comments

Comments

Hi Sir,
I tried to book flight ticket. Money Rs. 7514 got deducted by using Le Travenues Technology Pvt Ltd ([protected]@axisbank) and UPI id:[protected].

I selected the payment option as UPI..

I have accidentally credited you with 12000 INR please help me out with my money please it's necessary my upi id is [protected]@paytm through which I have credited to [protected]@axis on 16 of August 2019 accidentally plzz help me out back with my money I'm sending the details of sending money with the help of screenshot

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