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[Resolved]  Ixigo — ticket not booked but money deducted

I had booked a train tickets of 5 members from Ahmedabad to Rajahmundry booking date[protected] and transaction time is 7:42 the ticket has not booked but money deducted I want my refund back but I didn't get any mail or SMS I booked through registered email ID [protected]@gmail.com through ixigo on[protected] I gave email ID [protected]@gmail.com for ticket sms
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Jul 15, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2019
Ixigo Customer Care's response Dear Lakshmi,

Greetings from ixigo!

The booking could not be completed due to IRCTC server delay. The refund information has been sent to your email ID at lak*******[protected]@gmail.com.

For any other assistance, please write to us at [protected]@ixigo.com

Regards
Team ixigo.
 
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Sir my money refund plz
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