[Resolved] Ixigo — train not booked... refund request

[Resolved] Ixigo — train not booked... refund request

G Ganesh Danier from Ingraj Bazar, West Bengal Mar 2, 2019

Today 02.03.19 i was booking my ticket from adra to howrah prr howrah exp Money was deducted ₹133 but train was not booked... I request please refund my money. This was provided : ixitr[protected] While booking i used this email id: [protected]@gmail.com By the name of r jai ganesh rao Please refund it as soon as possible.. Amount it low but it really matters me Was this information helpful? No (0) Yes (0)
Apr 4, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Mar 03, 2019 Ixigo Customer Care's response Hi Ganesh, Greetings from ixigo! Thank you for writing in. Please be informed booking against the shared id had failed and refund shall reflect into your bank account within 5-7 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement. Rest assured! Your money is safe and will surely be refunded to your bank. In case of any further assistance, please write back to us at [protected]@ixigo.com. Regards, Team ixigo.
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