[Resolved] Ixigo — train ticket cancellation refund

Achookre

from Delhi, Delhi

May 10, 2019

Address: Kolkata, West Bengal

Sir i have cancelled my train ticket through ixigo app from howrah to mumbai pnr no. [protected] order id of cancelled ticket is ixitr[protected]. Refund initiated on 19 apr 19 for rs 3620/- but my refund amount for rs 3620/- not refunded till date. You are requested to take action against my complaint as soon as please and return my money at my account.

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Jun 13, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

May 10, 2019

Ixigo Customer Care's response Dear Raje,

Greetings from ixigo!

We see that refund has already been processed from our end. If it is not reflecting in your account, we request you to share the bank statement from 13 March till date at [protected]@ixigo.com so that we can assist you.

Regards
Team ixigo.