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[Resolved]  Ixigo — transaction failed

Address: 9/moore Avenue santinagar, Kolkata, West Bengal, 700040

I booked tickets from patna to howrah but some how transaction expired rs 1260 also deducted from my account... My order id ixitr[protected] plz refund my money within how may days will i get my money back. It's a very bad experience for me in ixigo.. I will think again... Before booking through this app...
Plz it's an request i want my money back...
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May 26, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2019
Ixigo Customer Care's response Hi Saina,

Greetings from ixigo!

Please be informed booking against the shared id had failed and refund shall reflect into your bank account within 5 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement.

Rest assured! Your money is safe and will surely be refunded to your bank.

Please write back to us at [protected]@ixigo.com, in case of any further assistance.

Regards,
Team ixigo.
 
4 Comments

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Comments

I did a train reservation in which my 1400 rupees were cut and the reservation was cancelled my account did not return rs 1400 so far
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I booking my ticket Chennai Egmore(MS) to Bhubaneswar(BBS) PDY BBS EXPRESS on date (03/04/2019 )payment ₹1127.42 is also completed. But ticket booking is failed .
So request you please refund my money as soon as possible..

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My name is padmabati swain .I canceled my ticket on11/04/019 but I have not got my money and please refund my money .
Reply
Padmanoj1's reply, Apr 15, 2019
I canceled my ticket but I don't got my money plz refund it
Payment successful but bus ticket conformation no
Reply

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