[Resolved] Ixigo — transaction successful by paytm but ixigo show me failed transaction

[Resolved] Ixigo — transaction successful by paytm but ixigo show me failed transaction

S Shubham bhadoriya from Mumbai, Maharashtra Sep 29, 2019

I was book a train ticket from ixigo by upi The amount has been sent successfully to ixigo but ixigo show me in transaction history payment failed and they can't give my refund back and i connect the ixigo company but they told me to connect to the bank but when i connect to the bank they told me your amount successfully be sent here is no any problem at that time +0 photos Was this information helpful? No (0) Yes (0)
Nov 1, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Oct 01, 2019 Ixigo Customer Care's response Hi Shubham, Greetings from ixigo! We wish to inform you that refund against the transaction in question is already been processed from our end. Refund details are also shared over e-mail. For any further assistance please do let us know. Regards, Team ixigo!
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Sanjana jupudi

from Gauribidanur, Karnataka

Oct 1, 2019

I have booked the tickets on 27th of this month and it says that the payment has been failed and ticket is not confirmed but the money got deducted from my account i.e;upi wallet .Please make sure that the money is refunded
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