[Resolved]  Ixigo — when I called for refunding they asked my pain again and fraud 2200

To be quite honest and apt with my words, this company is fake, fraud and untrustworthy. My total amount Rs.3, 138 has been deducted and has not been returned to me. Actually, Rs.938 was deducted was in the process of refunding, however, this company didn' t inform me when my amount Rs. 938 was refunded to me and when I made a call to know the valid information they could do nothing, but just to make blame excuses and later Rs. 2, 000 was deducted. With such distrust and disloyalty towards the customers ; no one would be able to make a swift transactions. Furthermore, it would infuriate the customers and thereby reduces the users. So this is my honest and genuine information to you that you should't become a victim of this fraud and fake company. Do not ever trust this company and if you do then be prepared to face the mischance. So I am making an honest request to you not to use this company henceforth. Though I have been bitterly doomed I would't want to, though my money has been deducted and un-refunded I would want you to be safe from their evil clutches .They are nothing but just useless fellows who has cheated in the past just to acquired a position in the Indian bank. I would't say "Indian bank" for they are just spoiling the reputation to be called as Indians. Afterall this comany has showed their true colour..
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Sep 7, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2019
Ixigo Customer Care's response
Hi Alishon,

Greetings from ixigo!

We request you to please share your booking details with us at [protected]@ixigo.com so that we can get this checked and resolve your query.

Looking forward to your reply!

Regards,
Team ixigo!
 
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