Submit a Complaint
Railways
Ixigo

[Resolved]  Ixigo — wrong information in ixigo application ticket booking from ghazipur city to visakhapatnam

Address: 53005

I BOOK TICKET FROM GHAZIPUR TO VISHAKHAPATNAM THROUGH IXIGO TRAINS APPLICATION. IXIGO APP GIVE DETAILS FOR TICKET GHAZIPUR TO BARGARH FROM SARNATH EXPRESS AND BARGARH TO VISHAKHAPATNAM IN DHANBAD ALLEPY TRAIN.but WHENEVER I REACH FROM SARNATH EXP AT BARGARH 1920hrs on 12 Nov and asked to station master for another train he told me this is wrong station. I Suffered full night and another day and in emergency I book ticket of flight from VARANASI to vishakhapatnam.
I loss my train fare and also in emergency flight fare and so much suffered.
Train PNR details as follows
PNR-[protected]
Trn:13351
Dt:[protected]
Frm BRGA to VSKP
Cls:3A
P1-B1, 41
PNR:[protected], TRN:15159, DOJ:12-11-18, SL, GCT-BRG, DP:09:55,
AMIT SINGH, S4 26,
Fare:190+AGENT CHGS, IF ANY.This rail travel is insured
Flight ticket pnr
MYPTTY IN INDIGO FROM VARANASI TO KOLKATA AND
TTKPUD in Air Asia from KOLKATA to vishakhapatnam
I loss so much money around 12000 RSVP due to wrong information
+3 videos
Was this information helpful?
No (0)
Yes (0)
Dec 16, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2018
Ixigo Customer Care's response Hi Amit,

Greetings from ixigo!

With regards to your mail, we tried calling you on your provided number [protected] however, there was no response from your end. We request you to provide us your alternate contact number or the right time to call so that we can call and assist you better.

Looking forward to your reply!

For further assistance please writebackk to us on [protected]@ixigo.com.

Regards,
Team ixigo.
 
1 Comment

Related Ixigo reviews

[Resolved]Ixigo - Free cancellation charges wrongly treated[Resolved]Ixigo - Free cancellation charges[Resolved]Ixigo - Payment deducted but ticket didn't booked[Resolved]Ixigo - Payment complete but Booking failed.[Resolved]Ixigo - Refund not credited to the source account
View all 2405 Ixigo Reviews

Comments

PNR-[protected]
Trn:13351
Dt:[protected]
Frm BRGA to VSKP
Cls:3A
P1-B1, 41
Chart Prepared
Helpline No.:
Customer Care 138, Security 182
PNR:[protected], TRN:15159, DOJ:12-11-18, SL, GCT-BRG, DP:09:55,
AMIT SINGH, S4 26,
Fare:190+AGENT CHGS, IF ANY.This rail travel is insured
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2405
    Pending
    356
    Resolved
    1518
    View all 2405 Ixigo reviews & complaints
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information