Ixigo — Wrong pf shown through ixigo app

My incident is as follows
I was entering to pf 3 through the rear entry of Mangalore Rly Station Maveli express Mangalore to TVC
time 5;10 pm
Departure time 5.30 PM
I was travelling with kids' baggage etc

See parked train @ pf 3

We entered the train b4 3ac

Once we entered the train the lights were on, since the train was not moving as expected I checked with the attendant by 5.45 pm, and he only informed us we had boarded the wrong train which was not Maveli it was Malabar Express as confirmed by coach attendant

Train Maveli Already Left from another PF

Since the train was fully occupied I had no other choices other than standing in the pf with my 3-year-old twin children's