[Resolved] Ixigo — wrong terminal mentioned in the ticket.

[Resolved] Ixigo — wrong terminal mentioned in the ticket.

S Suryanalla from Chennai, Tamil Nadu Sep 13, 2018

Ixigo has provided me with the wrong terminal number on the ticket, because of which i had to go to the wrong end of the airport and then run back to the right terminal and missed my flight, and the customer care is being insensitive. I rightfully claim a refund of the flight fare at the earliest. Please resolve this issue. Pnr: sdjnuq Booking id: prl06v81wso. Thank you. +2 photos Was this information helpful? No (0) Yes (0)
Oct 16, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Sep 14, 2018 Ixigo Customer Care's response Hey Surya, Greetings from ixigo Our team is already in touch with you regarding your query. Rest assured, it will be resolved to your satisfaction. Thanks for your cooperation! Regards, Team ixigo
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Amazing videos

from Darbhanga, Bihar

Sep 18, 2018

I have cancel my booking but money not refund to my account.

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Ixigo Customer Care's response, Sep 18, 2018

Verified Support

Hi,

Greetings from ixigo!

Please be informed we have already sent the refund details to your mail id [email protected].

Request you to please check your inbox once.

Feel free to write to us at [email protected].

Regards,
Team ixigo.

A