[Resolved]  Jaquar — 2 in one mixer in bathroom and 2 nos angle cock in bathroom

Address: Mumbai City, Maharashtra, 400066
Website: Jaquar Bathroom Fitting

I have a 2 in 1 mix - florentine series and 2 angle cocks which i am not working

Product has 10 years of warranty, i have registered a complaint with your customer care and your turn around time is very high, i was told it will take 72 hours to service my complaint

This is not acceptable, you have to improve your service turn around time to 24 / 48 hours

Also for home products like yours, you need to have service available on saturdays and sundays as in large cities like mumbai, both husband and wife are working and will not be available during week days - monday to friday
Jitendra mistry
[protected]
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Aug 29, 2017
Complaint marked as Resolved 
Jaquar customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2017
Jaquar Customer Care's response
sir,

your call will be attended urgently, while you have registered the call todays only and it will be attended in time.
 
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