Jaquar — bad fittings no replacement in warranty

Address: I 3 block house no 903 maya garden city, Zirakpur, Mohair, 140603

Dear sir,

We had purchased this house 3 years back, we had filled many complaints against the tap and other fittings but no one turns up as the entire fittings in maya garden city our house no is i3 block 903 house no.. As the fittings were under warrenty even after writing complaints in the call centre no one turned up.. Kindly revert on this subject what makes call centre respond in time.
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Jaquar customer support has been notified about the posted complaint.
Aug 08, 2019
Updated by Mlkbajaj@Gmail. Com
No revert from the company jaquar in time in Warrenty period .no call centre service responds in time ..
Verified Support
Aug 08, 2019
Jaquar Customer Care's response
Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance
 
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We had to pay for toilet flush part (photo attached) although it is under warranty. We tried calling Jaquar customer care but it was not reachable.

Why are we charged when it is under warranty period? Kindly refund.

Date of incident:[protected]

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